Refund policy

Return & Refund Policy

Thank you for shopping with The Lucky Toadstool. We take great pride in our handcrafted products and want you to be completely satisfied with your purchase.

Returns

We accept returns within 5 days of receipt of goods. To be eligible for a return, your item must be in the same condition that you received it — unused, undamaged, and in its original packaging. Proof of purchase is required.

Restocking & Return Fees by Product Type

Regular Bows

A 10% restocking fee will be deducted from your refund on approved returns of regular bows. In addition, both the original shipping cost and the return shipping cost will be deducted from your refund.

Missionary/Country Bows & Custom Bows

All sales are final on Missionary/Country bows and custom bows. These items cannot be returned or refunded.

In rare cases where we choose to accept a return of a custom bow at our sole discretion, a 25% restocking fee will apply, plus both the original shipping cost and the return shipping cost will be deducted from any refund issued.

Quilted Items

All sales on quilted items are final. Quilted items cannot be returned or refunded.

How to Start a Return

To start a return, please contact us at luckytoadstooldesigns@gmail.com within 5 days of receiving your order. Do not send items back without first contacting us — returns sent without prior authorization will not be accepted.

Refunds

If your return is approved, you will be refunded the purchase price less the original shipping charge, return shipping cost, and any applicable restocking fee. Refunds will be issued to your original payment method within 10 business days of us receiving and inspecting the returned item.

Damages and Issues

Please inspect your order upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately at luckytoadstooldesigns@gmail.com so we can make it right.

Questions?

For any questions about our return policy, please reach out to us at luckytoadstooldesigns@gmail.com.